Communications

County Post Classifieds — Communications and Support
County Post, LLC · socials@thecountypost.com · Effective November 9, 2026.

Account and service notices
Launch status: Personal listings are open and free. Business accounts may prepare drafts, but paid Business publication and payment collection are paused until our Stripe setup is complete. Payment and refund provisions below apply when that service is enabled.
We send email needed for address confirmation, password recovery, account safety and payment receipts. Optional listing updates, conversation-reply notices and saved-search emails follow your preferences. Listing events also appear in your account. Optional conversation email contains notification metadata, not the private conversation's full content. Do not rely on email as the sole record of an order, report or support case. Using the marketplace does not subscribe you to The Morning Post or a marketing list.

Private communication
Private threads are limited to participants except for authorized report, support, safety or lawful access described in the Privacy policy. Archive hides a thread from your active inbox; it does not delete messages for either participant. Blocking restricts further marketplace contact in both directions, including supported legacy inquiry routes. It does not delete earlier messages or stop contact through another service.

Support and appeals
Use signed-in Support for an auditable private case, or email socials@thecountypost.com. Include a listing/order reference and the outcome you seek. Do not send passwords, card details or unnecessary identity documents. Support staff may claim and respond to a case; account closure, privacy decisions, escalations and finance actions require the appropriate permissions. Resolving a support case does not itself remove a listing, issue a refund, export data or delete an account. Ask for escalation if a response does not address your request.

Moderation is staffed through the County Post's designated operators. Response and review times depend on workload; this is not a 24-hour emergency service. We may pause new submissions or payments if moderation or service capacity cannot support them. Urgent threats should also be reported to the appropriate authorities. We keep case history and distinguish customer-visible replies from private staff notes.

Fair use
Do not spam, solicit unrelated services, threaten, harass, send deceptive payment requests or pressure someone to withdraw an honest review. Report misuse using the relevant conversation, listing or review controls. Repeated abuse may result in communication restrictions or account suspension.