Refunds

County Post Classifieds — Listing Fees and Refunds
County Post, LLC · socials@thecountypost.com · Effective November 9, 2026.

What is charged
Launch status: Personal listings are open and free. Business accounts may prepare drafts, but paid Business publication and payment collection are paused until our Stripe setup is complete. Payment and refund provisions below apply when that service is enabled.
Individual listings and their additional counties are free. Business listing fees are $10 USD for one primary county plus $5 USD for each additional county for one reviewed 30-day publication cycle. The amount is shown before Stripe checkout. Fees pay for marketplace publication, not the listed item. There is no automatic renewal or recurring subscription.

Payment and publication
Moderation comes before payment. A listing stays private until its required fee is confirmed by Stripe. Returning from checkout or seeing a pending order does not prove payment. Stripe emails a receipt to the payer's account email. Failed or cancelled checkout does not publish the listing; an unchanged retry resumes the existing payment attempt where possible. Do not submit repeated payments to resolve an uncertain result; check your dashboard or contact support.

Refunds
If staff reject a paid listing, the current publication cycle's listing fee is refunded in full to the original payment method. A previous cycle's payment is not refunded because a later resubmission is rejected. A confirmed payment that can no longer validly publish its intended cycle is held from publication and queued for a full refund. Duplicate charges or a processing error should be reported promptly with the order reference. Refund processing may require investigation; bank posting times are outside our control, and a pending refund is not a completed refund.

Voluntary changes and item disputes
Marking an item sold, withdrawing it early, receiving no inquiries, or choosing not to use the remainder of a term does not automatically create a listing-fee refund. Contact support about an exceptional situation or a statutory right. We do not refund item purchases, inspect goods, transfer money between users, provide escrow or adjudicate their private contracts. Buyer and seller must resolve those payments with each other and their payment provider.

Reconciliation and help
Our finance operators reconcile payment and refund events with the original order and publication cycle. Staff cannot mark a real payment paid using the staging simulator. Contact socials@thecountypost.com with your order reference and a description of the problem. Never email full card details. Nothing in this policy restricts non-waivable consumer rights.