Policy · version 1

Privacy

County Post Classifieds — Privacy Policy
Operator: County Post, LLC. Contact: socials@thecountypost.com.
Effective date: November 9, 2026.

Launch status: Personal listings are open and free. Business accounts may prepare drafts, but paid Business publication and payment collection are paused until our Stripe setup is complete. Payment and refund provisions below apply when that service is enabled.
Information we collect and why
We store account and business-profile details, email-confirmation and account-security records, listing drafts and media, locations, publication and moderation history, saved items/searches, communication preferences, private messages, support requests, reports, reviews, policy acceptances and Business listing-fee records. We use these to operate accounts, publish listings, deliver requested communications, process fees, address abuse and disputes, support users and maintain the service. Operational logs record request identifiers, security events and technical failures. Passwords are hashed; staff cannot retrieve your original password.

What becomes public
Published listing text, approved media, listing geography, the chosen public seller profile and approved reviews can be seen by other visitors and indexed by search engines. Do not include home addresses, sensitive documents or another person's private information in public content. Archived listings and drafts are private to their owner and authorized staff. Sold listings have the limited seller-profile visibility described in the Terms. Removing a page does not remove copies already held by search engines or other people.

Private conversations and staff access
Conversation participants can read their thread. Authorized staff may access reported material or information needed for a documented support, safety or lawful request. A conversation report exposes messages only through the point of the report; it does not automatically expose later replies. The service is not end-to-end encrypted. Internal moderation/support notes and reporter details are not public, and are not ordinarily disclosed to the reported person. Blocking stops further contact through supported marketplace flows; it cannot control communication outside the site.

Service providers and payments
Amazon Web Services hosts the application, database, files, backups and transactional email. Stripe processes Business listing fees and associated receipts, refunds and fraud checks. We send Stripe the payer's email, the listing-fee amount and internal order references. Payment-card details are entered on Stripe's hosted checkout and are not stored by our application. Stripe and other providers also process information under their own policies. We do not process buyer-to-seller item payments.

Optional analytics and cookies
Essential cookies support sign-in, security and preferences. With your optional analytics choice, Google Tag Manager loads our Google Analytics configuration to measure public-page use, device/browser information, referring sites and approximate location. Analytics is not required to use the marketplace. We do not intentionally send account identifiers, email addresses, private messages, support text, payment details, authentication tokens or search-query text to Google Analytics. We do not load the analytics container on private account, messaging, staff or billing pages. Use Analytics settings to change your choice; browser blocking also remains effective. We do not sell or rent your personal information or use the marketplace analytics for cross-site behavioral advertising.

External content and links
YouTube or Vimeo receives information when you choose to load a linked video, and map providers may receive information when their content loads. Their own policies apply. Sponsors are labeled and their links lead to separate sites. Public links and embedded content can have their own cookies and data practices. The County Post news site's forms and newsletter are separate services covered by its policies.

Retention and archives
Listing publication lasts 30 days; expiration moves the record to a private archive and does not delete it. We keep account, listing and conversation records while needed to provide your account and archive, resolve a request or dispute, prevent abuse or meet recordkeeping obligations. Closing an account disables access and removes active listings through our closure process; it does not automatically erase records. We review continued retention when handling closure/deletion requests and retain only information reasonably needed for the documented purpose. Financial and consent records, abuse investigations and lawful holds may need longer retention. Existing technical cleanup includes expired sessions, abandoned uploads and closed advertising-contact minimization after 12 months. Backups rotate on a separate schedule; deletion is not instantaneous across backups. After recovery, completed deletion instructions are reapplied before reopening access.

Your choices and requests
Change optional email preferences in your account. Request access, correction, export, closure or deletion through signed-in Support or socials@thecountypost.com. State the requested action; do not send passwords, payment-card numbers or identity documents in an ordinary message. We verify ownership, review third-party privacy and applicable retention requirements, and explain the outcome, any permitted exceptions and available appeal route. A support ticket marked resolved is not itself proof of export or deletion. We use a restricted delivery method for approved exports. There is no complete self-service export or automatic account-erasure feature. Requests are handled within applicable legal deadlines; contact us again at the same address if you need to appeal an outcome.

Children, safeguards and updates
The marketplace is for adults 18 and older. Contact us about an account believed to belong to a child. We use access controls, encrypted transport, protected storage and audit records, but no internet service can promise absolute security. Information is processed in the United States and potentially by providers in other locations. This notice is updated with a version and effective date when practices change. Questions, accessibility needs and privacy concerns go to socials@thecountypost.com.

Policy questions: socials@thecountypost.com.